Refund policy
Effective Date: 25/07/16
Eligibility for Returns
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Items must be returned within 14 days of delivery.
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Products must be unused, unwashed, and in original condition with tags attached.
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Final sale items (including limited capsule drops and discounted items) are non-returnable.
Return Process
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Contact us at support@honoslifestyle.com with your order number and reason for return.
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Our team will provide return instructions and shipping address.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be processed to your original payment method within 5–7 business days.
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Shipping costs are non-refundable unless the return is due to our error.
Exchanges
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We do not offer direct exchanges.
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If you need a different size or item, return the original product and place a new order.
Damaged or Incorrect Items
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If you receive a defective or wrong item, contact us at support@honoslifestyle.com within 7 days of delivery with photos for a resolution.
International Orders
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International customers are responsible for return shipping fees, duties, and taxes.
Questions?
Contact us at support@honoslifestyle.com — we respond within 24–48 hours, Monday to Friday.